Frequently Asked Questions
For your reading pleasure, we have added some of our most frequently asked questions. If you have a question that is not addressed here, or if you would just like to chat with some awesome tour guides in Portland, please feel free to contact us directly!
Our cancellation policy requires a 24-hour notice prior to your tour date/time. All cancellations recieved a minimum of 24 hours in advance of the scheduled tour will be given a full refund. If you do not cancel within 24 hours of your tour, we will offer to accommodate you on a later tour with availability that fits with your schedule.
We prefer to do all of our pick-ups within a 5 mile radius of Pioneer Courthouse Square in Downtown Portland. This radius covers all of the hotels downtown. When you book your tour using our online booking form, please list the hotel you are staying at as well as the room number if you know it.
If you would like to arrange a pick-up outside of this radius, but still within the Portland Metro area, please contact us as we are able to accommodate you for an additional fee.
The cost of your tour includes everything except gratuity! All tasting fees on the wine and beer tours are covered by Oregon Tour Co.. The wine tours also include a picnic lunch, along with plenty of bottled water.
Only on the Oregon Wine Tour is a picnic lunch included.
If you require handicap or special assistance please contact us in advance so we can make arrangements for you. All of our tours can be modified slightly for those with mobility limitations. Please note that if you require a wheelchair ramp or a specialty vehicle there may be additional costs associated as we will be renting a vehicle beforehand to accommodate your needs. Please contact us with your special request.
Absolutely! If there is something special you would like to see or do please contact us directly and let us know! We will be able to put together a custom tour just for you. Pricing will depend on driver availability, length of the tour and itinerary selected.
Yes. We are willing to provide guaranteed private tours for groups ranging in size from 1-7 with an additional fee. The additional fee depends on the size of the group. However, if you book a tour directly on our website and you or your group are the only people who book that tour for that day, you will be charged the standard tour rate per person.
Absolutely! We can easily handle groups up to 14 and can accommodate larger groups with advance notice. Please contact us directly to discuss your individual needs.
With exception of our Gold Medal Beer Tour, all of our other tours are child friendly. We do not provide booster or car seats. If your child needs a booster or car seat, you will be required to bring your own and set it up within the vehicle.